We are offering no minimum order for a limited time for supporting our customers. However the minimum order on www.exceluk.com for collection from our warehouse is £250 net (before VAT). For free delivery in the UK Mainland, the minimum order is £500 net (before VAT or delivery charges); you can order as many different products as you want but products are sold by the carton and not as individual units.

No, anyone can buy from our product ranges but you must order goods up to the value of our minimum order.

Unfortunately not. If a product has assorted colours, styles or designs. You would purchase a mixed carton. We cannot split cartons, as this would leave our warehouse with a shortfall.

Our delivery charges are based on pallet rates by our carrier which are visible on the checking out page and on our delivery information page:

• UK Mainland - we offer free delivery on orders over £500 net.

• UK Offshore Islands & Scottish Highlands - we offer free delivery on orders over £1000 net.

• Northern Ireland & Ireland - we offer free delivery on orders over £750 net.

• Europe - rates for European deliveries are dependant on the size and weight of your order. Please contact us to obtain a quote before placing your order by calling +44 7730963600 or by emailing sales@exceluk.com.

We accept the most credit and debit cards, and we have no additional fees if paying by credit card. You can also use PayPal or by using a bank transfer (BACS). If paying by BACS we can only dispatch your order once the funds have cleared in our account. This usually takes 5-7 working days. Please note that we require bank transfer payments to be made within 48 hours of receipt of a pro-forma invoice. Any delay in making your payment may result in the order you have placed being delayed, cancelled or we may issue an administration charge.

Fill out the contact us form, email us, or call us and we can handle your request.

Absolutely, Just we suggest choose Bank transfer option in the checkout stage. For any paid carriage order, we can send your order to any freight forwarder in the UK of your choice for you to then arrange the delivery of your goods from them or you can arrange collection from one our warehouses in Manchester by your freight forwarder.

We do sometimes offer further exclusive price reductions from those seen on our website, however these reductions are and will be based on volumes being ordered per line and at the companies or local sales representative's discretion.

As one of the leading distributors in wholesale of branded and unbranded clearance stock we always offer best price and we work hard to provide you with the lowest price we can offer. All the wholesale prices on our website are already discounted.

In order for us to offer a fast and professional service, once an order has been placed, it is immediately picked by our warehouse. Any request for the adding of addition products that we can meet may cause a delay in the processing of your order. Please call us on +44 7730 963600 or email sales@exceluk.com quoting your name and order number to discuss this request.

Once an order is received by us, it is processed immediately by our warehouse team. We regret that only under extreme circumstances can we cancel or amend it. Please contact us on +44 7730 963600 or email sales@exceluk.com. quoting your name and order number to request this cancellation and we will do our very best to accommodate your request. If your order has been picked, your request may incur a cancellation charge. Unfortunately, we cannot cancel your order if it has already been shipped.

This is a standard industry occurrence and should not cause any problems when you are processing your company accounts and VAT returns. The difference is due to an anomaly in accounting systems where decimal places are rounded up when calculating VAT. Our website calculates VAT at a carton level as opposed to accounting system that rounds VAT up from individual units.

We can deliver your order to any UK freight forwarder, who will ship your order to any worldwide destination. However, you would need to arrange your own freight forwarder and pay their costs or you can arrange collection from one of our warehouses in Manchester. You will also be required to complete all the required documentation of export.

We will not charge VAT on European orders if we are shipping your order direct to you in an EU country. You must also provide us with a valid EU VAT registered number. If we are shipping your order to a UK freight forwarder of your choice, or you have arranged for your order to be collected from our premises, we will then charge VAT. Once your order has been shipped out of the UK, and you provide us with a valid export document with an EU VAT registered number, we are then able to refund any VAT charged by us back to you.

You are not permitted to use our product's photography, description and etc without our permission. However, you cannot use our product descriptions. This is because search engines penalise websites that use the same content. If you use our product descriptions it will damage your search engine optimisation.